1. Introduction
African Hagyko Safaris Limited is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our website, make bookings, or use our safari and travel services.
2. Information We Collect
We may collect and process the following types of personal data:
Identity Data: Full name, date of birth, nationality, and ID/passport number.
Contact Data: Phone number, email address, and physical address.
Travel Data: Travel dates, destinations, and preferences.
Payment Data: Billing information and transaction details (via secure third-party processors).
Technical Data: IP address, browser type, device identifiers, and website usage behavior.
3. How We Use Your Information
We use your personal data to:
Process safari and travel bookings.
Provide customer support and respond to inquiries.
Send itineraries, invoices, and confirmations.
Improve our website and customer experience.
Comply with legal obligations (e.g., immigration, tax, or local regulations).
Send promotional offers (only if you have opted in).
4. How We Share Your Information
We may share your data with:
Lodges, hotels, and airline partners for booking purposes.
Licensed tour guides and drivers.
Government agencies when required by law.
Third-party service providers (e.g., payment processors, IT support) under confidentiality agreements.
5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, alteration, or loss.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.
7. Your Rights
You have the right to:
Access your personal data.
Request correction or deletion of your data.
Object to or restrict processing.
Withdraw consent for marketing communications.
To exercise any of these rights, contact us at: info@africanhagykosafaris.co.ke
8. Cookies
Our website may use cookies to enhance user experience, track website usage, and provide personalized content. You can modify your browser settings to reject cookies.
9. Third-Party Links
Our website may contain links to other websites. We are not responsible for their content or privacy practices. We encourage you to read their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy occasionally. The updated version will be posted on our website with the revised effective date.
11. Contact Us
If you have any questions about this policy or how we handle your data, please contact:
African Hagyko Safaris Limited
Email: info@africanhagykosafaris.co.ke
Phone: +254 726 906 515
Website: www.africanhagykosafaris.co.ke